Privacy Policy

PlumberAI Pros
Effective Date: December 17, 2025
Last Updated: December 17, 2025

PlumberAI Pros (“PlumberAI Pros,” “we,” “us,” or “our”) is a brand/DBA of TLA AI LAB (“Company”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://plumberaipros.com/ (the “Site”) or interact with our services, including our SMS/text messaging program.

1) Information We Collect

We may collect the following categories of information:

A. Information you provide directly

Contact details: name, email address, phone number, business name
Service-related details: appointment requests, job details, messages you send us
Account/billing details (if applicable): invoicing and payment-related information
Any other information you choose to submit via forms, chat, or phone

B. Information collected automatically

Device and usage data: IP address, browser type, pages viewed, time spent, referring URLs
Cookies and similar technologies: used for analytics, performance, and site functionality

2) How We Use Your Information

We use information to:

Provide and improve the Site and services
Respond to inquiries and provide support
Schedule demos, appointments, and follow-ups you request
Send service notifications and operational messages
Send marketing/promotional messages if you have opted in (where required by law)
Maintain security, prevent fraud, and enforce our terms

3) SMS/Text Messaging and Mobile Information

If you opt in to receive SMS/text messages from us, we may send messages related to:

Missed-call text back
Demo/appointment scheduling and reminders
Service updates and customer support
Promotional offers (only where you have provided the required consent)

Message frequency varies. Message & data rates may apply.

Opt-out: Reply STOP to any message.

Help: Reply HELP or contact us at [email protected] or (470) 407-3711.

Mobile information non-sharing notice: No mobile information (including phone numbers) will be shared with third parties/affiliates for marketing or promotional purposes. We may share information with service providers who help us operate our business (e.g., messaging/telecom providers, CRM platforms) solely to provide services on our behalf.

4) How We Share Information

We may share your information with:

Service providers (vendors) that support our operations (e.g., hosting, analytics, CRM, messaging/telecom) under confidentiality and data-protection obligations
Professional advisors (legal/accounting) as needed
Authorities if required by law, legal process, or to protect rights/safety
In connection with a merger, acquisition, or asset sale (with appropriate safeguards)

We do not sell your personal information.

5) Cookies and Analytics

We may use cookies and analytics tools to understand Site usage and improve performance. You can control cookies through your browser settings. Some Site features may not function properly if cookies are disabled.

6) Data Retention

We retain personal information as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

7) Security

We implement reasonable administrative, technical, and physical safeguards to protect information. However, no method of transmission or storage is 100% secure.

8) Your Choices and Rights

Depending on your location, you may have rights to access, correct, or delete personal information, or to object to certain processing. To request assistance, contact us at [email protected].

SMS choices: You may opt out at any time by replying STOP.

9) Children’s Privacy

The Site is not intended for children under 13, and we do not knowingly collect information from children under 13.

10) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

11) Contact Us

PlumberAI Pros (TLA AI LAB)
515 Heron Run Ct, Alpharetta, GA 30004
Email: [email protected]
Phone: (470) 470-7292